When my monitor died last week I went and looked up the number for Viewsonic but ran out of time to call them, so having some time this afternoon I finally rang them. I spoke with a very friendly lady who asked a lot of sensible questions, took my details and said that they would be in touch to replace the monitor! Compared with the usual hoops that copanies require you to jump through this is incredible and elevates Viewsonic in my estimation. Of course the real proof will be when the replacement has arrived, but so far their service has been superb.